Reaper crashes

Hi ya all, I've tried to look for a solution, but I thought it would be easier to post my issue with reaper. I have a Windows 10 machine with reaper v5.28/x64. My audio interface is Steinberg UR22. I had a gig last week with my band and we've got it al recorded in the studio. So now I have to open all the files en make a nice mixdown. What I do is: I open reaper, choose insert new track, choose insert media file. I do this with all the tracks (all mics and instruments). Whan I push the play button to listen, after 7 seconds the program stops and has been crashed. Restarting the program is hard because it wants to open the last project. I can't find the option to change that. I think I'm doing anything wrong, but I don't know what. I hope you can help me? Kind regards, Irene (from Holland)

Yes, the files were on a flash drive. I've copied them to my hard drive. The studio guy does this all the time. When I play a file in a audio program it works fine. I just have tested 1 file en after 20 seconds, reaper crashes.

Certainly sounds like corrupted files. Will any of the individual files play in media player or something like winamp or vlc? It really does sound like you need to get another good copy of the source material from your studio guy.

Irene: You haven't said, but are we to assume you cant get another copy of the files? I really hope that this is not the case, as everything is pointing to a prematurely ejected memory card having corrupted the files. As a matter of curiosity, have you tried examining the individual files in the file explorer rather than just trying to load them into Reaper? My thinking here is that IF you try to open them with file explorer you may well get unexpected end of file messages, which would confirm that your problem was indeed corrupted files. Just noticed none of us thought to ask you what file format the files are saved in on the flash drive. i.e. are they .wav, or what? Also, when you say that they play fine in "a audio program" what exactly are you using to play them?

O.K. To eliminate it being some setting you may have either deliberately or inadvertently changed in Reaper itself, try this. Download a fresh copy of Reaper run it and check the portable install box. Dont change any settings & try loading and running your files. Let us know how it goes.

Did you try the following? 1. Open Reaper with a new empty project. 2. Drag one of the files into Reaper onto a new track. 3. Play the project fully through. 4. Drag the next file into Reaper onto a new track. 5. Play the project fully through. 6. Drag... Repeat dragging in new files and playing the project until you find some file that crashes Reaper. If already the first file crashes Reaper, do it all again starting with another file. If each files crashes Reaper by itself, then the problem is not corrupt files. Then I would try a portable install of Reaper (unless this is what you already have) as the problem may be in some config file. Your interface does have an ASIO driver that you have set Reaper to use, right? What buffer size have you set?

BTW did you try to play files that are located on your hard drive, not on the thumb drive?

partly solved 

Hi ya all, I've found out that when I do not use the audio interface (Steinberg UR22) en turn it off in the settings, the software doesn't stop. So the problem is in the driver from the audio interface I guess. Without the audio interface and through the regular speakers, I can make the mixdown :-) Thanks for all the help. After creating the mixdown, I will install everything again and setup de audio interface with the drivers again :-)